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29th July, 2024

What I Learned From My Facebook Haters

With Mark Steadman

Photo of Mark Steadman

Listen to this episode

On this episode

In our interview episodes, we often hear a little from Rachel and a lot from her guests. This week, we’re flipping the tables, bringing on producer Mark to ask Rachel some questions.

In this summer special, Mark and Rachel cover conflict and the difficulty Rachel still has with giving challenging feedback, to how she struggles putting some of what she teaches into practice.

They also go through some of the negative feedback the team have received on social media. Rachel directly answers Facebook comments and discusses where they actually have a point.

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About the guests

Mark Steadman photo

Reasons to listen

  • To learn how Rachel navigates giving challenging feedback and handles conflict in her professional life
  • To discover the practical strategies Rachel uses to apply resilience techniques
  • To hear Rachel’s direct responses to negative feedback received on social media

Episode highlights

00:04:29

Rachel’s first wellbeing course

00:08:22

How dare you suggest doctors make mistakes?

00:11:19

Personality profiles and team dynamics

00:20:30

How Rachel handles conflict

00:24:25

The fundamental need in all of us

00:29:00

Why should we do what you say, Rachel?

00:33:44

“You’re not even a real GP”

00:39:09

“It’s all the fault of the system”

00:41:43

“It’s just one more thing to have eto think about”

00:46:36

Rachel’s responsibility

Episode transcript

[00:00:00] Rachel: in our You Are not a Frog interviews, you often hear a little bit from me and a lot from our guests. Well, this week we are flipping the tables and we’ve got Mark Steadman, our wonderful podcast producer asking me some questions. And we thought as a bit of a summer special, it might be interesting to have a think about the podcast, where I got the stuff from and how I got into it in the first place, but also why I still struggle with a lot of this stuff. [00:00:30] So Mark and I cover…

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