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2nd September, 2025

Why Doctors Don’t Ask for Help – And How to Do it Right

With Rachel Morris

Dr Rachel Morris

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On this episode

We in healthcare often don’t ask for help when we’re overwhelmed or nearing burnout. It can feel pointless when past experiences have taught us that nothing changes or improves when we do. Or we fear being judged and seen as weak, or worse: that there will be professional consequences. This creates a cycle of silence, frustration, and worsening burnout.

To break this cycle, we can take small, practical steps to regain control and turn down the heat:

  • Acknowledge the reality of the situation and name it
  • Share your concerns with a trusted colleague, friend, or manager
  • Document the impact of stress on your health and function
  • Speak to your GP or occupational health, and explore ways to adjust workloads

When we allow the cycle to continue, we end up feeling more exhausted, we make mistakes, and our stress spirals. We might feel hopeless, angry, or numb, and eventually stop being effective at work or in our personal lives. But this isn’t a sign of weakness – it’s a natural response to impossible conditions.

Take one small step today. Drop one task, take one protected break, or have one honest conversation about your capacity. These small changes can start to shift things and remind us that we do have choices, even in difficult circumstances.

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Reasons to listen

  • To understand why doctors and healthcare professionals often don’t ask for help and how to overcome the barriers they face
  • For practical strategies on addressing burnout, including small steps to regain control and reduce stress
  • To learn to communicate effectively when seeking help, using specific scripts and approaches that can lead to concrete solutions

Episode highlights

00:05:32

Reality check questions

00:06:03

Frog soup

00:08:57

Overresponsibility and guilt

00:10:31

The unspoken truth of burnout

00:12:21

Zone of Power

00:13:44

Scripts to use when asking for help

00:17:04

Speak the problem out loud

00:18:47

Make a choice

Episode transcript

[00:00:00] Rachel: it is truly pointless, everyone else has burnt out, you are not special. My manager told me we only thought we were too busy. If I go off sick, my colleagues will have to work double. Now, if any of that sounds familiar, yep, that’s direct quotes from the survey that we sent out recently. Finding out why doctors and healthcare professionals don’t seek help when they’re nearing burnout. [00:00:22] Rachel: Now in the summer last year, I jumped out of bed and immediately fell over. I couldn’t weight bear on either of my ankles. The day before…

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