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29th June, 2021

How to Have Crucial Conversations with Dr Ed Pooley

With Rachel Morris

Dr Rachel Morris

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On this episode

Dr Edward Pooley joins us again to teach us how to communicate well. He discusses the three strands of communication and explains how to be aware of them. We also share frameworks to help you navigate difficult conversations.

Episode transcript

Dr Rachel Morris: Have you ever had a crucial conversation with someone which felt a bit like a car crash? Is there something that you’d like to see changed at work or home, but to get shot down whenever you try to raise it? Do you wish that you were able to have calm, rational conversations without feeling like you might say something wrong at any point? If so, this episode is for you. I’m joined once again by Dr Ed Pooley, GP and expert in communication and time management. We talk about how and why seemingly innocuous conversations can…

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