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Dr Ed Pooley joins us in this episode to discuss what we should do when we see inappropriate behaviour like badmouthing. He shares how we can manage difficult conversations with the intent of helping others. We also discuss the importance of recognising triggers through the SCARF model.
Get in touch and book a slot with us for live program courses of the Shapes Toolkit. Bookings are open for Autumn 2022, with only a few openings left for Spring 2022
Join the FB Group about difficult conversations in medicine.
David Bradford and Carole Robin wrote the book https://connectandrelate.com/, inspired by their legendary Stanford Business School course Interpersonal Dynamics.
Hero on a Mission by Donald Miller.
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