Playlist: Conflict Avoidance

You tell yourself that never letting anyone down is how you protect the people you love. But our ingrained programming

There’s something most leaders do – we avoid the conversation that needs to be had. We care too much about

In healthcare, we’re trained to tell patients hard truths about their conditions, but we struggle to have honest conversations with

Conflict is unavoidable in high-stakes leadership roles. What starts as a simple disagreement can quickly turn toxic when our defensive

Tricky conversations spiral out of control when we misunderstand each other. We assume things about the other person’s intentions which

Interactions between team members can have a big impact on performance and outcomes. Disrespect and hostility can create a threatening

It’s nice to be nice – but that niceness is stopping teams from dealing with healthy conflict when it comes

Some of us are guilty of practicing toxic leadership, without even knowing it. This isn’t the overt, aggressive bullying we

When someone else sets boundaries, do you feel able to do the same, or do you resent their ability to

Prof Susan Fairley and Dr Jane Sturgess join us in this episode to discuss how to create a workplace where

Drs Jessica Harland, Heidi Mounsey and Caroline Walker join us in this episode to discuss how to survive the process

Do you live in fear that you’ll make a mistake at work? When it does happen, do you find it

A complaint or investigation is one of the most stressful things you can experience as a healthcare professional, and this

Bullying doesn’t just happen in the schoolyard — it can happen anywhere, even in the workplace. Workplace bullying and harassment

Just before lockdown, Rachel recorded this episode that specifically deals with helping individuals and teams manage those difficult conversations that

This week Rachel is thrilled to welcome back Jane Gunn – lawyer, mediator and expert in conflict resolution who has

In this episode, Rachel is joined by Jane Gunn, a ex-lawyer, mediator, trainer and expert in resolving conflict in the