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Episode 272

What to do if someone challenges YOUR behaviour

Sometimes, we find ourselves behaving in ways we’re not proud of, especially in high-stress environments. We snap, shout, or act out, not because we’re bad people, but because we’ve reached the limits of our patience or energy. These moments can harm relationships, damage trust, and create unnecessary conflict.

But recognising when we’re reaching our limit can help us step back before things escalate. Repairing relationships when we’ve behaved poorly is equally important. This means taking responsibility, apologising sincerely, and explaining – not excusing – why we acted the way we did.

No-one goes to work to make life difficult for others. But unaddressed behaviour can create a toxic environment. People withdraw, stop contributing, or even leave. This doesn’t just hurt relationships; it damages the entire team’s ability to work effectively.

Take a moment today to check in with someone you work with. Ask them how they’re doing or share something about yourself. Building those small moments of connection can make all the difference when things get tough.

About the guest(s)

Chris-headshot-solo.jpg

Chris is a consultant in emergency medicine at the University Hospital of Coventry and Warwickshire. He co-founded Civility Saves Lives with Joe Farmer, a grassroots organisation dedicated to raising awareness of the impact of behaviour on performance.

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